Missing Items

Missing Items

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Policy:

When a library is unable to locate an item that shows available in the catalog, mark the item missing. Missing status will automatically be cleared if the item is located later and checked in.

When declaring an item missing as a result of the request process, library staff should also check whether their item is the last copy in BCCLS. If it is the last copy, contact the requesting patron’s library to inform them that no items are available for the request.

Libraries must periodically review their missing items and withdraw them from the collection or replace them after they have been missing for 6 months or longer. If an item is left with the status of “missing,” bib records cannot be removed from the database.

Procedures:

Marking an Item Missing from the “Purple List” and “Pick List”

Purple List

1. To check for other available copies and mark item missing

a. copy BARCODE
b. go to POLARIS ITEM RECORD and paste barcode and hit enter
c. double click on highlighted record
d. change circulation status from available to “missing” and save
e. click on “All Item Records” to check holdings
f. NOTIFY REQUESTING LIBRARY IF THIS IS THE LAST COPY

Pick List on Mobile Device
Log onto LEAP using a web browser.
Once in LEAP go to UTILITIES on the top green bar
Tap on UTILITIES on the top green bar
Tap on PICK LIST PROCESSING
(This process can also be done in LEAP from any computer.)

IF YOU CANNOT FIND YOUR COPY ON THE SHELF

1. Check for other available copies

a. tap ITEM BARCODE
b. tap BIB CONTROL #
c. tap ITEMS

2. Return to PICK LIST

a. tap check box button
b. tap MISSING BUTTON

3. NOTIFY REQUESTING LIBRARY IF THIS IS THE LAST COPY